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FAQs

15 articles

FAQ
General

How can organisations learn more or request a demonstration?

Organisations can contact the MakoData team or book a demo through our website. We’d be happy to show you the […]

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FAQ
General

What support is available to customers?

Customers receive support during onboarding and throughout their use of the platform to ensure they get maximum value from their […]

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FAQ
General

Is MakoData secure?

Yes. MakoData is built with security and data protection as a top priority, ensuring sensitive workforce information is handled safely […]

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FAQ
General

How does MakoData help organisations become more data-driven?

By consolidating and visualising workforce data, MakoData enables organisations to move from reactive reporting to proactive, insight-driven decision making.

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FAQ
General

Can multiple teams access and use MakoData?

Yes. HR, finance, and leadership teams can collaborate using shared insights. Access is controlled, so users only see the data […]

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FAQ
General

Do users need technical or data expertise to use MakoData?

No. MakoData is designed for business users, making it easy for HR teams and leaders to explore insights without advanced […]

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FAQ
General

How long does it take to get started with MakoData?

Getting started with MakoData typically takes just a few short weeks. The platform is designed as a turnkey solution, with […]

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FAQ
General

Can MakoData support data-driven decision making?

Yes. MakoData goes beyond reporting by explaining what is happening in your data, why it’s happening, and how to act […]

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FAQ
General

How does MakoData present insights to users?

Insights are presented through interactive dashboards and visualisations that make complex data easier to understand and act on. MakoData combines […]

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FAQ
General

What types of data can be analysed in MakoData?

MakoData covers all aspects of HR and payroll reporting, including HR, payroll, pensions, learning & development, recruitment, pay equity, and […]

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