Our approach is agile and iterative. This means that you get there faster with more input into what you want on an ongoing basis.
MakoData provide dedicated Support Services to our customers with tailored Service Level Agreements to meet your business needs.
We provide regular product updates in line with formal releases to keep you up to date. We also provide classroom, online and on-site training services to our customers.
Get up and running
At MakoData we use the Drive methodology for scaling out self-service analytics. Drive is based on best practices from successful analytics deployments. The methodology relies on iterative, agile methods that are faster and more effective than traditional long-cycle deployments. This means that you get there faster with more input into what you want on an ongoing basis.
At MakoData we realise that you will need help on your HR data discovery roadmap. We provide Service Level Agreements to meet your business needs. From guaranteed response times to Data Discovery knowledge base, we provide it.
Updates & Training
Using MakoData and Tableau products you are entitled to regular updates to the data discovery tool, the governed data sources and the visualisations. We also provide training on all elements ranging from ‘Where To Start’ to ‘Executive Dashboarding’. Training services are flexible and can be provided online, in the classroom and onsite, depending on your specific needs.